Shipping policy

How much is shipping?

We provide FREE shipping for orders above RM80 within Peninsular Malaysia!
For orders below RM80, we offer a flat-rate shipping fee of RM8 within Peninsular Malaysia.
For Sabah & Sarawak, shipping fees are calculated based on the total weight of your order, starting from RM14.50 for the first 1kg, with an additional RM13.50 for every subsequent 1kg. The applicable shipping fee will be automatically calculated at checkout.

When will I receive my order?

Delivery typically takes 1-3 working days within peninsular Malaysia. Once orders are placed, they are processed and shipped either on the same day (for orders placed before 12pm) or the next working day (for orders placed after 12pm). [a][b]Delivery times may vary during weekends, public holidays, or peak periods.

Once your package has been dispatched, you’ll receive a tracking number for your parcel. You can also check your order status by logging into your account.

Need help with your order?

Please reach out to us at tryfurball@gmail.com or +6019-4012026, and our team will be happy to assist you.